Dove TV

[Dr. Shane]

Is anyone else with an AMC4 dish having trouble getting Dove TV? We lost it about two weeks ago. I messed up my dish trying to get it back so I had to call a local satellite guy to come and tune it in. He told me there must be a problem with the broadcaster becuase I am getting the signal strong enough that it should be coming in.

[Dr. Shane]

I got this email today:

[:"blue"] May 5, 2006

Dear Customer:

A Calvary greeting to you. As one of our valued

DoveVision customers, your satisfaction is our primary

concern. Please accept our APOLOGY for the

interruption in your DoveVision service.

We sincerely appreciate your understanding in allowing

us to update and expand; which is to better our

products, and improve on the services we bring to you

and your family.

We regret this unintentional mistake on our part; we

are sorry that this unfortunate incident occurred and

sincerely appreciate your continued patronage. While

the lack of service you are experiencing is unusual,

and not the standard of our company; there is no

excuse for late communication.

We should have the services back within a few days;

however, we can promise you that the new programs will

be better. Be also assured that we will do

everything in our power to ensure that this type of

inconvenience does not occur in the future.

Please continue to keep us in your prayers. Again,

THANK YOU for your time and patience.

To show our appreciation for your continued patronage,

look forward to a humble gift for you and your family

(in the mail).

Thanks & God bless.

Customer Service Department

DOVE MEDIA GROUP, INC

214-352-3700 - Phone

214-352-3701 - Fax

[]csr-dovemedia@sbcglobal.net[/]

www.dovemediagroup.com

[/]